Tracking Showing Delivered But You Didn't Receive The Package?
We recommend contacting the courier first to see if the package has been left at a nearby courier office. In some cases, the parcel will be left with a local carrier's office if the recipient is not available for delivery. In most cases, however, the parcel may be misdelivered to a neighbor or nearby address and just needs a little extra time to find its way into the right hands.
If they've confirmed that the parcel was delivered, email us at email@example.com. Don't forget to let us know of the order number, your shipping address, and any other details you've shared with the courier via phone/online.