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Shipping Policy

Shipping Options

  • FREE Complimentary Ground Shipping for all orders within the USA 
  • FREE USPS ground shipping: 3-8 business days
  • USPS Priority Mail: 1 to 3 business days
  • Usps Priority Mail Express: next day to 2-day delivery

Shipping Schedule

  • Any orders received before 1pm EST on Monday through Friday will be processed on the same day order was placed, except for preorder items
  • Orders placed after 1pm EST on Friday will be processed the next business day

Shipping Restrictions

  • All orders over $500 will require a signature on delivery
  • We do not ship to PO Boxes

Tracking Showing Delivered But You Didn't Receive The Package?

We recommend contacting the courier first to see if the package has been left at a nearby courier office. In some cases, the parcel will be left with a local carrier's office if the recipient is not available for delivery. In most cases, however, the parcel may be misdelivered to a neighbor or nearby address and just needs a little extra time to find its way into the right hands.

If they've confirmed that the parcel was delivered, email us at siorojewelry@gmail.com. Don't forget to let us know of the order number, your shipping address, and any other details you've shared with the courier via phone/online.