1)WE HAVE THE FOLLOWING SHIPPING OPTIONS:
- Complimentary Ground Shipping within the United States for all orders.
- USPS FREE ground shipping - 3-8 business days
- USPS Priority Mail - 1 to 3 business days
- Usps Priority Mail Express - next day to 2-day delivery
2) SHIPPING SCHEDULE:
- Any orders received before 1pm EST on Monday through Friday will be processed on the same day order was placed, except for preorder items.
- Orders placed after 1pm EST on Friday will be processed the next business day.
3) All orders over $500 will require a signature on delivery.
4) We do not ship to PO Boxes.
5) My tracking is showing delivered but I haven't received it!
A: We recommend contacting the courier first to see if the package has been left at a nearby courier office. In some cases, the parcel will be left with a local carrier's office if the recipient is not available for delivery. In most cases, however, the parcel may be misdelivered to a neighbor or nearby address and just needs a little extra time to find its way into the right hands.
If they've confirmed that the parcel was delivered, email us at firstname.lastname@example.org. Don't forget to let us know of the order number, your shipping address, and any other details you've shared with the courier via phone/online.