• Complimentary Ground Shipping within the United States for all orders. 
  • USPS FREE ground shipping - 3-8 business days
  • USPS Priority Mail - 1 to 3 business days
  • Usps Priority Mail Express - next day to 2-day delivery


  • Any orders received before 1pm EST on Monday through Friday will be processed on the same day order was placed, except for preorder items.
  • Orders placed after 1pm EST on Friday will be processed the next business day.

3) All orders over $500 will require a signature on delivery.

4) We do not ship to PO Boxes.

5) My tracking is showing delivered but I haven't received it!

A: We recommend contacting the courier first to see if the package has been left at a nearby courier office. In some cases, the parcel will be left with a local carrier's office if the recipient is not available for delivery. In most cases, however, the parcel may be misdelivered to a neighbor or nearby address and just needs a little extra time to find its way into the right hands.

If they've confirmed that the parcel was delivered, email us at Don't forget to let us know of the order number, your shipping address, and any other details you've shared with the courier via phone/online.